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Terms and Conditions

* Our goods are subject to strict quality checks prior to despatch.

* Orders received will be confirmed by e-mail.

* We use a secure payment service provider.

* Customer details are not passed to any third party. We do not send further marketing about our products.

* Items may be returned within 14 days of receipt to obtain a refund in full. Please complete the refund form in full stating the reason for return and enclose within the parcel. Goods must be unused and in their original packaging and condition. Please affix the returns label to the parcel and return to us. Please note that we do not pay the cost of return postage. Returned parcels always remain the customer’s responsibility until safely received by ourselves. We strongly recommend that you obtain a certificate of posting. This is available from any post office and is free on request. We must be notified of any items that are received damaged within 7 days of receipt. Goods are carefully quality checked prior to despatch.

* Please notify us within 7 days if items are received damaged. Items must be in original packaging and unworn.

* Defective items: We will gladly refund postage, if an item is defective.

* The right to refuse refund is reserved if we feel circumstances warrant it; i.e. inappropriate damage or usage or condition reflects normal wear and tear.

* Refunds will be processed upon receipt of returned items.

* Should a refund be required, we will do so within the legal limit of 30 days.

* Your statutory rights are not affected.

* UK orders are sent by 1st class post (recorded delivery) and free of charge.

* Please add £ 7.00 for postage (signed delivery) outside the UK.

* Special delivery can be arranged by request. Please add £ 5.00. 

* Gift Box: Please add £ 5.00 (The gift boxes are Midnight Black and the Kimono are wrapped in crisp white tissue paper)

* Orders are normally despatched within 72 hours.

* Usually items shown are in stock. If items are not in stock, we will contact you by e-mail.

* We cannot be held responsible for care and usage that is inappropriate.

* We reserve the right to refuse to supply.


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